Principles of Change: The Sixth of Nine

I’ve interviewed thousands of people going through all types of change, and I’ve noticed some very similar patterns, behaviors and attitudes in people who are good at change. I’ve discovered nine principles. Here, then, is the next one: People who successfully navigate change use empowering questions and words and think better thoughts.

Full article at http://adage.com/talentworks/article?article_id=140988

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Tags: adage, attitudes